Effective Date: July 2020
PLEASE READ THIS AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE SERVICE, SUCH AS YOUR GRANTS AND WAIVERS OF RIGHTS, THE LIMITATIONS OF OUR LIABILITY, YOUR INDEMNITY OF US, AND ARBITRATION OF CERTAIN DISPUTES.
To view, download and/or print our full Terms of Use, click here.
You have arrived at https://www.MillikenMedical.com and/or are otherwise interacting with our Service (defined below), which is owned and operated by Boxout™. These Terms govern your use of any online service location (e.g., website or mobile app) that posts a link to these Terms (“Site”) (including both mobile and online versions). It also applies to your use of all features, widgets, plug-ins, applications, content, downloads and/or other services that we own and control and make available through a Site, and/or that post or link to these Terms (collectively, with the Site, the “Service”), regardless of how you access or use it, whether via computer, mobile device or otherwise. By using the Service, you acknowledge and accept the Service’s Privacy Policy and consent to the collection and use of your data in accordance therewith. By interacting with and/or using the Service, you signify your assent and agreement to these Terms. If you do not agree to these Terms, you must not use the Service.
We may, at any time and for any reason, make changes to the Terms. The most recent version of the Terms will be posted on the Website and you should regularly check for the most recent version. The most recent version is the version that applies. If the changes include material changes that affect your rights or obligations, we will notify you of the changes by reasonable means, which could include notification through the Website or via the most recent email address you have provided to us. If you continue to use the Services after the changes become effective, then you shall be deemed to have accepted those changes. If you don’t agree to these changes, you must cease using the Services.
You may be required to create an account to use some of the features of the Services. You must keep your password confidential at all times and you are solely responsible for maintaining the confidentiality and security of your account, all changes and updates submitted through your account, and all activities that occur in connection with your account. In creating an account, you represent to us that all information you provide in such process is true, accurate and correct, and that you will update your information as necessary to keep it accurate. You may not impersonate someone else, create or use an account for anyone other than yourself, provide an email address other than your own, create multiple accounts except as otherwise authorized by us, or provide or use false information. You agree to notify us immediately of any unauthorized use of your account by contacting us at the information provided below and to change your password.
You acknowledge, consent and agree that Milliken Medical may access, preserve and disclose your account or user information (if such information exists) as described in the Privacy Policy or if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that any of your acts violate the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of Milliken Medical, its users and the public.
Milliken Medical may sell products made for children, but it is Milliken Medical’s intention to only sell such products to adults. If you are under the age of majority in your jurisdiction, you may use the Services only with involvement of a parent or guardian. It is Milliken Medical’s intention to never collect or maintain information from children at the Site unless the disclosure of such information is done with verifiable parental or guardian consent.
All billing information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms and may result in order cancellation as well as account termination. Prior to accepting an order, we may also request additional information from you. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud checks. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. Milliken Medical may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.
By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s). You will not be charged for most orders until the order has shipped.
Milliken Medical reserves the right to limit the quantity of items purchased per person, per business, per household or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will notify you should such limits be applied. Milliken Medical also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers who break minimum advertised price rules and or is incorrectly reselling products that have been purchased. For purposes of these Terms, reselling shall be defined as purchasing or intending to purchase any product(s) from Milliken Medical for the purpose of engaging in a commercial sale of that same product(s) with a third party.
Milliken Medical cannot confirm the price of an item until after your order is placed. Pricing errors may occur on the Site. Milliken Medical reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Milliken Medical. Milliken Medical may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Pricing for products may be different on Milliken Medical.com from prices available on Milliken Medical’s mobile applications (pricing and availability remain subject to confirmation at checkout for mobile users).
All items purchased through Milliken Medical are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon Milliken Medical’s tender of the item to the carrier.
Returns and refunds are available only as described in our Terms of Sale. While Milliken Medical will strive to provide returns and refunds, excessive or abusive returns or attempted returns will void our Terms of Sale and any guarantees on future orders or keeping the account active and in good standing.
Through the Order History functionality of the website you can view Proof of Delivery (P.O.D.) details for orders and lines. Proof of Delivery (P.O.D.) includes the time of delivery, full delivery address, and the name and signature of the person who accepted your shipment. After placing orders it is important to download the P.O.D.’s and store for future use. NOTE: The website only retains P.O.D. detail information for shipments made within the last 120 days.
Milliken Medical attempts to be as accurate as possible. However, Milliken Medical does not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. The information on the Site is for information purposes only. Before you act on information you have found on the Site, you should confirm any facts that are important to your decision. Product information contained on the Site may be different from information contained on the product materials due to manufacturer changes. If a product offered by Milliken Medical is not as described, your sole remedy is to return it in unused condition.
All content on the Services (including, for example, text, designs, graphics, logos, icons, images, audio clips, downloads, interfaces, information, code and software, and the selection and manner of compilation and presentation) (the “Content”), is owned by Milliken Medical, other content providers (such as Milliken Medical’s suppliers) or their licensors, and may be protected by copyright, trademark, and other applicable laws.
Your access to and use of the Service does not grant you any license or right to use any trademark, logo, or service mark displayed on the Services. Milliken Medical, other content providers, or their licensors retain full and complete title to and reserve all rights in the material on the Services, including all associated intellectual property rights. Milliken Medical neither warrants nor represents that your use of materials on the Services will not infringe rights of third parties.
You may access the Services only for your personal and non-commercial use, and you may not modify or delete any copyright, trademark or other proprietary notice relating to the material you access.
All software used on the Services is the property of Milliken Medical or our licensors and protected by United States and international copyright laws. Subject to these Terms, Milliken Medical hereby grants you a limited, non-exclusive, non-sublicensable, non-assignable license to use the Services for your personal, noncommercial use only. This license does not include any: (i) resale or commercial use of the Site or its Content; (ii) any collection and use of any product listings, descriptions, or prices; (iii) any derivative use of the Site or its Content; (iv) any downloading or copying of account information for the benefit of another merchant; or (v) any use of data mining, robots, or similar data gathering and extraction tools. You may not attempt to discover any source code, modify, publish, adapt, transmit, participate in the transfer or sale of, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any of the Services, in whole or in part. Downloading or copying the Services (including the Content) for other than personal use is expressly prohibited without the prior written permission of Milliken Medical or any other copyright owner. You acknowledge that you do not acquire any ownership rights by accessing, downloading, or copying any of the Services (which includes the Content), nor may you frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the Services or use any meta tags or any other hidden text utilizing our names or trademarks, without the express written consent of Milliken Medical.
Without Milliken Medical’s prior permission, you agree not to display or use in any manner the Milliken Medical marks.
All rights not expressly granted herein are reserved. You agree to abide by all additional restrictions displayed on the Site as they may be updated from time to time.
When accessing and using the Services, you specifically agree to:
When accessing and using the Services, you specifically agree not to:
You likewise agree that you will not attempt to do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in this list of bulleted items, or attempt, permit, encourage, assist, or allow any other violation of these Terms. You agree not to, directly or indirectly (e.g., through a third party), attempt to access, search, or otherwise use the Services (such as by attempting to retrieve information from or about the Services) through the use of any engine, software, tool, agent, device, or mechanism (including, without limitation, spiders, robots, crawlers and data mining tools) other than generally available third-party web browsers that (1) provide accurate and complete User-Agent information in the HTTP header, such as Safari, Firefox, Chrome, and Internet Explorer and (2) have not been modified with plugins or otherwise in a manner that facilitates automated or faster-than-normal access to, searching of, or other use of the Services. You also agree not to disregard our robots.txt files (but in the event of a conflict between these Terms and the Services’ robots.txt file, the more restrictive of the two shall apply.)
If you attempt to access, search, or otherwise use the Services in any way other than through a generally available third-party web browser meeting the conditions described above, or if you disregard our robots.txt files, you agree that such action shall constitute your permanent consent and authorization for Milliken Medical to immediately and without notice to you, access, search, retrieve information from or about, or otherwise use, any websites that you or your affiliates own, operate, or control, through any engine, software, tool, agent, device, or mechanism Milliken Medical considers appropriate, including, without limitation, spiders, robots, crawlers and data mining tools, regardless of any statement on such websites (or in their terms of use, terms of service, robots.txt files, or the like) to the contrary, either directly or indirectly (e.g., through a third party). If you are accessing the Services as an employee or agent, you acknowledge that you are extending the permanent consent and authorization described above on behalf of your employer or principal, and you represent that you have authority from that employer or principal to do so. If you are accessing the Services as an employer or principal, you authorize your employee or agent to extend on your behalf the permanent consent and authorization described above, and you acknowledge that your permanent consent and authorization will bind all of your employees and agents.
You acknowledge that all Content, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom such Content originated. Milliken Medical is not responsible for any Content that you upload, download, post, email, transmit or otherwise make available or access via the Services.
Milliken Medical may provide certain interactive features, such as blogs, for the exchange of ideas and information by visitors. If Milliken Medical provides such features, and you choose to submit content through those features (“Your Content”), you represent and warrant that: (1) you own or otherwise have all necessary rights to Your Content; (2) all information you provide is true, accurate, current and complete, and does not violate these Terms; (3) Your Content will not cause injury to any person or entity; and, (4) you are not under the age of 13.
Except as otherwise described in the Service’s posted Privacy Policy or any additional terms agreed to when submitting Your Content, you agree that, notwithstanding your retained ownership interests (a) Your Content will be treated as non-confidential and non-proprietary by us – regardless of whether you mark them “confidential,” “proprietary,” or the like – and will not be returned, and (b) as permitted by applicable law, or as explicitly stated in our Privacy Policy or applicable additional terms, Milliken Medical does not assume any obligation of any kind to you or any third party with respect to Your Content. Upon Milliken Medical’s request, you will provide documentation necessary to authenticate rights to such content and verify your compliance with these Terms or any applicable additional terms. You acknowledge that the Internet and mobile communications, and digital storage, may be insecure and subject to breaches of security so that Your Content is submitted at your own risk and you agree to hold Milliken Medical harmless with respect thereto.
By posting Your Content, you are granting Milliken Medical (and those authorized by Milliken Medical) a limited, non-exclusive, transferable, royalty-free, perpetual, irrevocable, world-wide license to use, reproduce, distribute, adapt, display, publish, modify, create derivative works from, and translate such content for any educational, promotional, or other purposes without any obligation to compensate you or any other third party in any way for such use. You also grant Milliken Medical (and those authorized by Milliken Medical) the right, but not the obligation, to use the name that you submit with such content. You are solely responsible for Your Content. Milliken Medical assumes no responsibility or liability arising from the posting of Your Content or for any error, defamation, libel, omission, obscenity, danger, or inaccuracy contained in any posted information or from any failure or delay in removing such content or from your violation of the Children’s Online Privacy Protection Act.
You will not insert your own or a third party’s advertising or promotional content into your posting. Milliken Medical reserves the right to monitor content or information provided by Site visitors in its sole discretion, to edit or remove any content that, in Milliken Medical’s judgment, does not comply with the foregoing rules, or is otherwise objectionable, inappropriate, or inaccurate. Milliken Medical is not responsible for any user-generated content that is posted on the Site or for any failure or delay in removing such content.
You can terminate your use of the Services at any time by ceasing further use of the Services. We may terminate your use of the Services and deny you access to the Services in our sole discretion for any reason or no reason, including your violation of these Terms. You agree that any termination of your access to the Services may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and/or bar any further access to your account or the Services. You agree that we shall not be liable to you or any third party for the discontinuation or termination of your access to the Services.
You consent to the collection, use, disclosure and other handling of information as described in our Privacy Policy, which may be updated from time to time. You consent to our monitoring and recording of telephone calls, emails, and texts (and other forms of communications) between you and us, no matter who initiates the communication.
Automated queries may never be sent by you to our Services unless Milliken Medical has provided you with express written permission. "Sending automated queries" includes, among other things:
You understand that the technical processing and transmission of the Services, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You understand that the Services and software embodied within the Services may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by Milliken Medical and/or content providers who provide content to the Services. You may not attempt to override or circumvent any of the usage rules embedded into the Services. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the Services, in whole or in part, is strictly prohibited.
By agreeing to these Terms, you acknowledge that Use of the Services results in interstate data transmissions because of Milliken Medical’s network architecture, business practices, and the manner in which electronic communications are processed.
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.
You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Services, unless expressly permitted and authorized by Milliken Medical in a separate agreement between you and Milliken Medical.
Milliken Medical may modify, refuse to make available, remove, or discontinue, temporarily or permanently, the Services (or any part thereof) and/or delete any Content, data, materials or information stored on the Site or in the Services at any time with or without notice in Milliken Medical’s sole discretion. You agree that Milliken Medical shall not be liable to you or to any third party for any such deletion, modification, suspension or discontinuance of the Services or Content.
Your correspondence or business dealings with, or participation in promotions of, advertisers and/or companies found on or through the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser and/or company. You agree that Milliken Medical shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers and/or companies on the Services.
The Services may provide, or third parties may provide, links to materials that belong to third parties (including other websites or resources). Please note that your use of such third party services will be governed by the terms and privacy policy applicable to the corresponding third party – we encourage you to review the third party’s applicable policies and contact the third party, if you have questions. You acknowledge and agree that Milliken Medical is not responsible for the availability of such materials, and does not endorse and is not responsible or liable for any content, advertising, products, services, or other materials on or available from such sites or resources. You further acknowledge and agree that Milliken Medical shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
You agree, to the fullest extent permitted by applicable law, to indemnify, defend, and hold harmless Milliken Medical and its subsidiaries and affiliates, and as to each, their officers, directors, employees, contractors, agents, licensors, service or third party providers, subcontractors, and suppliers, from and against any and all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys’ fees and court costs, arising out of or relating to your access to or use of the Services, any content you post, submit, transmit, or otherwise make available through the Services, your violation of law or infringement of the rights of a third party, your use or misuse of the Services, your connection to the Services, or your other violation of these Terms. Milliken Medical reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in any case, you agree to cooperate with Milliken Medical if and as requested by Milliken Medical in the defense of such matter.
THIS DISCLAIMER SECTION IS AN ESSENTIAL PART OF THIS AGREEMENT. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY MADE TO YOU BY THE MANUFACTURER OF THE ITEM. THE SERVICES, AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, ADVICE, AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES ARE PROVIDED SOLELY ON AN 'AS IS' AND 'AS AVAILABLE' BASIS, AND THEREFORE YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. WE DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THESE DISCLAIMERS INCLUDE, WITHOUT LIMITATION:
YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SERVICES AND THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SERVICES MAY NOT BE SECURE AND MAY BE INTERCEPTED OR OTHERWISE ACCESSED BY UNAUTHORIZED PARTIES. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Milliken Medical IS NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOUR PROPERTY OR DATA THAT RESULTS FROM ANY MATERIALS YOU ACCESS OR DOWNLOAD FROM THE SERVICES.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Milliken Medical OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOU AGREEMENT.
THE PRODUCTS ON OUR SITE ARE INTENDED FOR PERSONAL, NOT COMMERCIAL USE, UNLESS OTHERWISE INDICATED. AS SUCH, YOU ASSUME THE RISK WHEN PURCHASING PRODUCTS FOR A COMMERCIAL OR BUSINESS USE OR APPLICATION.
A SMALL PERCENTAGE OF USERS MAY EXPERIENCE EPILEPTIC SEIZURES WHEN EXPOSED TO CERTAIN LIGHT PATTERNS OR BACKGROUNDS ON A COMPUTER SCREEN OR WHILE USING THE SERVICES. CERTAIN CONDITIONS MAY INDUCE PREVIOUSLY UNDETECTED EPILEPTIC SYMPTOMS EVEN IN USERS WHO HAVE NO HISTORY OF PRIOR SEIZURES OR EPILEPSY. IF YOU, OR ANYONE IN YOUR FAMILY OR COMPANY, HAVE AN EPILEPTIC CONDITION, CONSULT YOUR PHYSICIAN PRIOR TO USING THE SERVICES. IMMEDIATELY DISCONTINUE USE OF THE SERVICES AND CONSULT YOUR PHYSICIAN IF YOU EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS WHILE USING THE SERVICES: DIZZINESS, ALTERED VISION, EYE OR MUSCLE TWITCHES, LOSS OF AWARENESS, DISORIENTATION, ANY INVOLUNTARY MOVEMENT, OR CONVULSIONS.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU DESPITE THE “GOVERNING LAW AND CHOICE OF FORUM” SECTION OF THESE TERMS OF USE (SEE SECTION 27, THE ABOVE APPLIES ONLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER Milliken Medical, Milliken Medical S EMPLOYEES, BOARD OF DIRECTORS, OR INVESTORS, NOR ITS SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR, OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO:
IN EACH CASE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF Milliken Medical, ITS SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS, OR ANY OTHER PERSON HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, YOUR LOSS OF PROFITS, ANY THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF, ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER Milliken Medical NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY SELLER, SHOPPER, OR OTHER USER OF THE Milliken Medical SITES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU DESPITE THE “GOVERNING LAW AND CHOICE OF FORUM” SECTION OF THESE TERMS OF USE (SEE SECTION 27), THE ABOVE APPLIES ONLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
These Terms are not enforceable by or for the benefit of any third party.
PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Certain portions of this Section are deemed to be a “written agreement to arbitrate” pursuant to the Federal Arbitration Act. You and Milliken Medical agree that we intend that this Section satisfies the “writing” requirement of the Federal Arbitration Act. This Section can only be amended by mutual agreement. Opt-Out Right. You have the right to opt out and not be bound by the provisions requiring arbitration by sending written notice of your decision to opt out to Milliken Medical by email to termofusecontact@Milliken Medical.com AND by U.S. Mail to Milliken Medical, Milliken Medical, 6333 Hudson Crossing Parkway, Hudson, Ohio 44236. The notice must be sent within 30 days of your first use of any of the Services. If you do not opt out via this method, you will be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt out of the provisions requiring arbitration, Milliken Medical will not be bound by them either. If any clause within this Arbitration Section is found to be illegal or unenforceable, that specific clause will be severed from this section, and the remainder of its provisions will be given full force and effect.
If any controversy, allegation, or claim arises out of or relates to the Service, including without limitation, the Content, these Terms, or any additional terms, our privacy practices related to the Service and offers made on and transactions and communications conducted through the Service (collectively, “Dispute”), or to any of Milliken Medical’s actual or alleged intellectual property rights or claims of piracy or unauthorized use of the Site (an “Excluded Dispute”), then you and Milliken Medical agree to send a written notice to the other providing a reasonable description of the Dispute or Excluded Dispute, along with a proposed resolution of it. Our notice to you will be sent to you based on the most recent contact information that you provide us. But if no such information exists or if such information is not current, then we have no obligation under this Section 23. Your notice to us must be sent by email to termofusecontact@Milliken Medical.com and by U.S. Mail to Milliken Medical, 6333 Hudson Crossing Parkway, Hudson, Ohio 44236. Subject to Section 23, for a period of sixty (60) days from the date of receipt of notice from the other party, Milliken Medical and you will engage in a dialogue in order to attempt to resolve the Dispute or Excluded Dispute, though nothing will require either you or Milliken Medical to resolve the Dispute or Excluded Dispute on terms with respect to which you and Milliken Medical in each of our sole discretion, are not comfortable.
Binding Arbitration. If we cannot resolve a Dispute as set forth above, (or agree to arbitration in writing with respect to an Excluded Dispute) within sixty (60) days of receipt of the notice, then, subject to this Section and as permitted by applicable law, ANY AND ALL DISPUTES ARISING BETWEEN YOU AND Milliken Medical (WHETHER BASED IN CONTRACT, STATUTE, REGULATION, ORDINANCE, TORT – INCLUDING, BUT NOT LIMITED TO FRAUD, ANY OTHER INTENTIONAL TORT, OR NEGLIGENCE – COMMON LAW, CONSTITUTIONAL PROVISION, RESPONDEAT SUPERIOR, AGENCY OR ANY OTHER LEGAL OR EQUITABLE THEORY), WHETHER ARISING BEFORE OR AFTER THE EFFECTIVE DATE OF THESE TERMS, MUST BE RESOLVED BY FINAL AND BINDING ARBITRATION. THIS INCLUDES ANY AND ALL DISPUTES BASED ON ANY PRODUCT, SERVICE OR ADVERTISING CONNECTED TO THE PROVISION OR USE OF THE SERVICE. The Federal Arbitration Act, not state law, shall govern the arbitrability of all disputes between Milliken Medical and you regarding these Terms and the Service. Milliken Medical and you agree, however, that the laws of the state of Ohio shall apply to and govern, as appropriate, any and all claims or causes of action, remedies, and damages arising between you and Milliken Medical, whether arising or stated in contract, statute, common law, or any other legal theory, without regard to Ohio’s choice of law principles that might apply other laws.
Disputes will be resolved by a single arbitrator and solely by binding arbitration in accordance with the then-current commercial Arbitration Rules of the American Arbitration Association (“AAA”). If a party properly submits the Dispute to the AAA for formal arbitration and the AAA is unwilling to arbitrate the Dispute then either party can elect to have the arbitration administered by the Judicial Arbitration and Mediation Services Inc. (“JAMS”) using JAMS’ streamlined Arbitration Rules and Procedures, or by any other arbitration administration service that you and an officer or legal representative of Milliken Medical consent to in writing. If Milliken Medical’s or your claim is solely for monetary relief of $10,000 or less and does not include a request for any type of equitable remedy, the party bringing the claim may choose whether the arbitration of the claim will be conducted, through a telephonic hearing, or by an in-person hearing under the AAA Rules, solely based on documents submitted to the arbitrator. You or Milliken Medical may choose to pursue a claim in small claims court where jurisdiction and venue over you and Milliken Medical otherwise qualifies for such small claims court and where the claim does not include a request for any type of equitable relief. However, if you decide to pursue a claim in small claims court, you agree to still provide Milliken Medical with advance notice by email to termofusecontact@Milliken Medical.com and by U.S. Mail to Milliken Medical, Inc., 6333 Hudson Crossing Parkway, Hudson, Ohio 44236.
If an in-person arbitration hearing is required, then it will be conducted in the “metropolitan statistical area” (as defined by the U.S. Census Bureau) where you are a resident at the time the Dispute is submitted to arbitration. You and we will pay the administrative and arbitrator’s fees and other costs in accordance with the applicable arbitration rules; but if applicable arbitration rules or laws require Milliken Medical to pay a greater portion or all of such fees and costs in order for this Section to be enforceable, then Milliken Medical will have the right to elect to pay the fees and costs and proceed to arbitration. The arbitrator will apply applicable law and the provisions of these Terms and will be bound by these Terms and will determine any Dispute according to the applicable law and facts based upon the record and no other basis, and will issue a reasoned award only in favor of the individual party seeking relief and only to the extent to provide relief warranted by that party’s individual claim. All issues are for the arbitrator to decide, [except that issues relating to the scope and enforceability of the arbitration and class action waiver provisions are for the court to decide.]
Waiver of Jury Trial. In any event, if for any reason a dispute between Milliken Medical and you is before a court (e.g., if the arbitration provisions are found unenforceable or if pursuant to these Terms of Use the matter is not subject to arbitration), Milliken Medical and you agree to waive, to the fullest extent allowed by law, any trial by jury.
Parents, Subsidiaries, Affiliates. This Arbitration Section will also apply to any claims asserted by you against any present or future parent, subsidiary, or affiliated company of Milliken Medical, or any employee, officer, director, or investor of Milliken Medical, and to any claims asserted by any of them against you, to the extent that any such claims arise out of or relate to these Terms (such as with respect to their validity or enforceability), the Services, any person’s access to and/or use of the Services, and/or the provision of content, products, services, and/or technology on or through the Services.
Survival. This Arbitration section shall survive any termination of your account or the Services.
PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS.
Milliken Medical and you agree to resolve any dispute will be brought in an individual capacity, and not on behalf of, or as part of, any purported class, consolidated, or representative proceeding. Milliken Medical and you further agree to not participate in any consolidated, class, or representative proceeding (existing or future) brought by any third party arising out of or relating to any dispute with a third party.
The arbitrator cannot combine more than one person’s or entity’s claims into a single case, and cannot preside over any consolidated, class or representative proceeding (unless we agree otherwise). And, the arbitrator’s decision or award in one person’s or entity’s case can only impact the person or entity that brought the claim, not other Milliken Medical customers, and cannot be used to decide other disputes with other customers.
If any court or arbitrator determines that the class/consolidated/representative action waiver set forth in this section is void or unenforceable for any reason or that arbitration can proceed on a class, consolidated, or representative basis, then the disputes, claims, or controversies will not be subject to arbitration and must be litigated in federal court located in Summit County, Ohio.
If any clause within this Class Action Waiver Section is found to be illegal or unenforceable, that specific clause will be severed from this section, and the remainder of its provisions will be given full force and effect.
This Class Action Waiver Section will also apply to any claims asserted by you against any present or future parent, subsidiary or affiliated company of Milliken Medical, or any employee, officer, director, or investor of Milliken Medical, and to any claims asserted by any of them against you, to the extent that any such claims is a dispute.
This Class Action Waiver section shall survive any termination of your account or the Services.
If you are a copyright owner or an agent thereof and believe that any content, information, or communication on the Services infringes upon your copyrights, you may submit a written notice of infringement pursuant to the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the "DMCA"). All notices of infringement should be sent to the Designated Agent of Milliken Medical identified below and should include the following information: (a) an electronic or physical signature of the copyright owner or of the person authorized to act on behalf of the owner of the copyright interest, (b) a description of the copyrighted work that you claim has been infringed, (c) a description of where the material that you claim is infringing is located on the Services, (d) your address, telephone number, and e-mail address, (e) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Notices of infringement should be directed to the following Designated Agent of Milliken Medical:
Name, Address, Phone
If you submit a notice of infringement that knowingly materially misrepresents that any Content, information, or communication on the Services is infringing upon a copyright, you may be held liable for damages and attorneys’ fees. If you believe that your content, information, or communication has been removed from the Site due to an erroneous claim of infringement, you may have remedies available to you under the DMCA.
You agree to receive communications from Milliken Medical electronically, such as emails, texts, mobile push notices, or notices and message on this Site, and to retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that Milliken Medical provides to you electronically satisfy any legal requirements that such communications be in writing.
Should you choose to no longer recieve electronic communications from Milliken Medical you can cancel at any time. Simply text "STOP". Upon sending "STOP", we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did in itially, and we will resume sending SMS messages to you.
If you experience issues with the messaging platform, reply with "HELP" to obtain assistance, or reach out directly to support@millikenmedical.com or call us at 800-532-1356
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for messages sent to you from us and to us from you. Depending on your desired level of interaction, you will receive SMS messages from us intermittently. For questions about your text plan or data plan, contact your wireless provider..
For privacy-related inquiries, please refer to our privacy policy: Click here or email us at privacy@millikenmedical.com
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Entire Agreement You agree to receive communications from Milliken Medical electronically, such as emails, texts, mobile push notices, or notices and message on this Site, and to retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that Milliken Medical provides to you electronically satisfy any legal requirements that such communications be in writing.
These Terms and the relationship between you and Milliken Medical shall be governed by, construed, and enforced in accordance with the laws of the State of Ohio, excluding its conflict of law provisions, and for claims not subject to arbitration, such claims shall be brought exclusively in the courts located within Summit County, Ohio. You and Milliken Medical agree to submit to the personal and exclusive jurisdiction of the courts located within Summit County, Ohio, and to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.
If Milliken Medical does not enforce a provision of these Terms or the Privacy Policy, that does not waive our right to do so later. And, if Milliken Medical does expressly waive a provision of these Terms or the Privacy Policy, that does not mean it is waived for all time in the future. Any waiver must be in writing and signed by both you and Milliken Medical to be legally binding.
Except as described in the “Arbitration” and “Class Action Waiver” sections, if any part of these Terms or the Privacy Policy is not enforceable, the rest of these Terms and the Privacy Policy still applies and is binding and any unenforceable term will be substituted reflecting our intent as closely as possible.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
You may not assign or otherwise transfer these Terms, by operation of law or otherwise, without Milliken Medical’s prior written consent. Subject to the foregoing restriction, these Terms will be binding on, inure to, and enforceable against the parties and their respective successors and assigns. Milliken Medical may assign these Terms in its sole discretion by providing you notice of the same. For example, Milliken Medical may unconditionally assign or otherwise transfer these Terms to any successor in interest, such as an acquirer of Milliken Medical (via merger, sale of stock, etc.) or a buyer of substantially all of its assets.
The section titles in these terms are for convenience only and have no legal or contractual effect.
If you have any questions or concerns with respect to these Terms or the Site, or to report any violations of these Term, please contact us at:
Milliken Medical
termofusecontact@Milliken Medical.com