About Milliken Medical
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Family-owned. National reach. Built on relationships.

Real people.Real answers.Real partnership.

We're a privately held, family-owned national distributor of urology, incontinence, ostomy, wound care and more. When you call, a person who knows your account answers — no phone tree, no ticket queue.

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Milliken Medical by the numbers

60,000+products from more than 1,600 manufacturers
1–2 daysdelivery to 96% of the continental U.S. when shipped from 4 DCs
4distribution centers in Ohio, Florida, Texas and Nevada
99%+order accuracy

Our heritage

A national distributor with a personal approach.

Milliken Medical's robust 75-year history includes building one of the largest distribution businesses providing medical supplies to chronic disease patients in the U.S.

Our ability to do this required expertise in managing SKU-intensive, life-sustaining supplies that were critical to the well-being of the customers we served.

The capabilities of a large national distributor, paired with the responsiveness of a flat, family-owned organization.

You can reach our leadership directly, so issues get resolved quickly and decisions get made without layers of approval.

Two Milliken Medical colleagues talking across a desk
Medical supplies including a nebulizer, ostomy pouch, catheter and incontinence products

We are your source

Your source for medical supplies & equipment.

A single-source solution for the supplies your customers depend on — 60,000+ items across 16 categories from the brands you trust.

Aids for Daily Living
Breast Pumps
Clinical Supplies
Diabetes
Durable Medical Equipment
Enteral
Incontinence
Orthopedics
Ostomy
Pelvic Health
Pleural Drainage
Rehab & Active Care
Respiratory
Therapies & Modalities
Urological
Wound Care

Seamless integration

Connect your DME/HME systems quickly.

Plugins, easy APIs, and turnkey integrations connect in days and weeks, not months, with no interruption in service. Pass orders with no keystrokes and hit critical shipment cutoffs.

Fast setupGet connected in days, not months.
AutomateReduce duplicate work and errors.
Better visibilityOrder status, confirmations, shipping updates and invoices.
Flexible connectionsDME/HME platforms, e-commerce, EDI, APIs and more.

Ordering

Everything you need to order faster.

  • Search by item number, keyword, manufacturer or UPC.
  • Live inventory and backorder visibility.
  • Customer-specific pricing, favorites and reorder tools.
  • Real-time order and shipment tracking.
  • Invoices and proof of delivery downloads.
  • Multiple users, role permissions and ship-to locations.

96% of the U.S. within 1–2 days.

Four strategically located distribution centers, and growing. Same-day shipping and the latest order cutoff times in the industry mean the supplies your patients rely on arrive when they're needed.

Hudson, OH Reno, NV Fort Worth, TX Jacksonville, FL
  • Hudson, OHCorporate HQ and distribution center
  • Reno, NVDistribution center
  • Fort Worth, TXDistribution center
  • Jacksonville, FLDistribution center

How we work

Our culture & values.

Our culture and values drive our behavior, which produces opportunities and results for our customers, our people, and community. Select a value to read what it means.

Real people you can count on

Meet the team behind your success.

Our experienced group of sales representatives and knowledgeable, friendly customer service staff is here to make your experience with Milliken Medical as rewarding as possible. Get to know each of our team members and connect with one today—they’re always just one phone call or email away.

Tom Cole, Vice President, Sales

Tom Cole

Vice President, Sales

Matt Bertrams, Director, Sales & Sales Operations

Matt Bertrams

Director, Sales & Operations

Adam Davis, National Account Manager

Adam Davis

National Account Manager

Mike Bryk, National Account Manager

Mike Bryk

National Account Manager

Trent Luyster, National Account Manager

Trent Luyster

National Account Manager

Todd Taylor, Senior Account Manager

Todd Taylor

Senior Account Manager

Gage Brady, Senior Account Manager

Gage Brady

Senior Account Manager

Hilary Shorr, Senior Account Manager

Hilary Shorr

Senior Account Manager

Mark Pilkenroth, Business Development Manager

Mark Pilkenroth

Business Development Manager

Adam Christian, Business Development Manager

Adam Christian

Business Development Manager

Raymond Allrutz, Business Development Manager

Raymond Allrutz

Business Development Manager

Jonathan Collins, Business Development Manager

Jonathan Collins

Business Development Manager

We deliver

Trusted experiences shared by our customers.

Trusted experience shared by our customers, highlighting the care and confidence they receive with every purchase.

Let's talk

Get in touch.

We take the time to listen and learn about your needs, then bring the technology and distribution solutions that make your day easier.

Address
6333 Hudson Crossing Parkway
Hudson, OH 44236
Phone
1-800-532-1356
Email
service@millikenmedical.com
Hours
Monday–Friday
8:30 a.m.–8:00 p.m. ET
Milliken Medical customer service representatives working at a laptop